Terms & Conditions

WE ACCEPT ALL MAJOR CREDIT AND DEBIT CARDS

We accept the following payment methods through our secure check-out system:

Credit Cards: American Express, Visa, Mastercard, and Discover. All credit card transactions are subject to address verification. Our merchant system is secure and requires that we verify the registered billing address with the issuing bank prior to shipment of your order.

International Credit Cards: If you are outside the U.S.A. and would like to use your credit card, you will need to sign up for paypal and add the card to your paypal account and check out with us using paypal.

Paypal: The trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. Check/Money Order: Payable to Diamond Club Inc Address: 36 NE 1st St, Ste 154, Miami, Florida 33132 Bank Wire Transfers: If you choose to arrange payment through your bank call us at (305) 377-3335

Shipping

Domestic We ship all orders securely via USPS or FedEx. For USPS, we ship via Priority Mail with signature required, if you choose Fedex Overnight, packages will be delivered overnight by 10:30AM. We require signature on all orders.

International We ship all international orders via FedEx International. IMPORTANT: Many countries charge an import duty or customs fees. Any duties imposed by countries for importing our items are the buyers responsibility.

Tracking your order Once your order ships, you will receive an email confirmation that provides a USPS or FedEx tracking number. This permits you to track your package online.

Layaway

Flexible Layaway Available If you are interested in our no interest layaway, please contact us with the piece of jewelry you are interested in to work out a layaway schedule.

Returns

7 Day Return Policy We continuously strive to offer its customers the highest quality of service.

We stand behind the authenticity and quality of each item we sell. However, if you are unhappy with your purchase, you may return it within 7 days, subject to the following conditions.

1. Returns must be sent back to us within 7 days from the date you received them.

 

2. Your original Sales Invoice must be included in your return package.

3. Merchandise must be unused and in the same condition as it was shipped. Merchandise that has been used, altered, or damaged will not be accepted.

4. You will be issued a 100% refund minus any shipping charges paid via the payment method used originally.

5. On International orders, refunds also will not include any customs or import duties, brokerage fees, or taxes paid on shipments. We reserve the right to block any user from the website who abuses the Return Policy and continually returns merchandise.

ADVANTAGES OF OUR ONLINE PRODUCTS

Send Returns Via Mail to:

Diamond Club Inc

36 NE 1st Street, Suite 154

Miami, FL 33132

Damaged Returns

We are not responsible for items lost or damaged in shipping. We recommend insuring the item(s).

WHY PICK DIAMOND CLUB JEWELRY MIAMI?

Why pick us? Because, we guarantee the quality of the products and the quality of our costumer service. We want you to come here as a costumer and leave as a friend. If you are looking for great jewelry items at great price you should come and visit us in Downtown Miami. If you need help with your next item feel free to contact us from Monday to Friday 9:00am to 5:00pm.

For more information About Us fell free to Contact Us with any question that you may have about of our jewelry products or any other question that you may have. You can ask your questions via email or via phone. Or even better visit us in our store in Downtown Miami.

We Specializes in Diamond Engagement Rings, Diamond Earrings, Vintage Rings, Gold Watches, Gold Bracelets, Silver Bracelets, Diamond Bands, Brooches, Pre Owned Luxury Watches and Custom Jewelry and Diamonds.

HOW DO I PLACE AN ORDER?

You have to options to pick form. Option number 1 is you can order online through our website is totally secure to accept credit and debit cards. and Option number 2 is to visit us in our store and pay to us there.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No, you don't need an account to be available to buy from us online. But if you want to create and account in our website is totally fine.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

You can call in to our store during our business hours Monday to Friday from 9AM to 5PM if you have any questions or having any trouble finding a product that is not showing in our website.

HOW CAN I CANCEL OR CHANGE MY ORDER?

Cancel: If you need to cancel your order you will need to contact us right away so we can give you the refund.

Change: If you need to change your order please contact us ASAP so we don't send you the wrong item.

HOW DO I TRACK MY ORDER?

Ones we have ready your package and give it to the mailing company we will provide you by email the tracking number so you can keep track of your order.